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Belcenter: serving our customers more than ever

For more than 20 years, Belcenter has been building customised telecommunications and productivity solutions for companies.

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For more than 20 years, Belcenter has been building customised telecommunications and productivity solutions for companies.

Braine-L’Alleud, 2 June 2021 – from Parc de l’Alliance, Belcenter supports companies in their digitalisation through numerous services. Its all-in-one product, unique in the market, combines a business Internet connection, an enterprise fixed telephony solution, a cloud offering as well as a data security and protection product.

Belcenter entered the telecom market in the early 2000s, a different era when connections were still slow, when they still monopolised landlines and were charged by the minute! Since then, Belcenter has continued to innovate by launching various technologies on the market such as ADSL, ADSL2+ and in 2010, the first alternative operator to launch VDSL.

Anticipating the future

“Today, in order to continue to offer the high-quality service that we’re known for and to guarantee the most demanding level of SLA (Service Level Agreement) in the market, Belcenter is directly connected to more than 2,500 content providers in 5 countries,” explains Nicolas Breuer, co-founder of the company.

“Belcenter has several redundant links to Paris, Amsterdam, Luxembourg and Frankfurt in order to offer the best route to users of its network, and therefore reduce latency, when customers connect to a content provider, such as Microsoft or Amazon. This makes it possible to offer the best surfing experience, combined with an ultra-personalised service thanks to a fully dedicated team. Finally, for obvious security reasons, Belcenter operates from two remote data centres, both operated on a 24/7 basis.”

Belcenter has remained faithful to its original ambition: anticipating and bringing the future within reach of its customers – today exclusively companies – and offering various products that make the best use of the most advanced technologies, such as dedicated fibre (dedicated to businesses), an Ethernet Circuit (considered the best alternative to fibre optic), based on the best available technologies such as VDSL and soon 5G.

“Our values have not changed,” continues Frédéric Boseret. “The loyalty of our customers is the best proof of this. Today, we are launching a new product on the market for small and medium-sized companies. A clear offering, a fair price and an ultra-flexible proposal for each user. This new product brings together everything a company needs to operate:

New products for large companies

“We have also developed new products for our ‘Large Companies’ segment. With our voice network connected to more than 500 direct routes to fixed and mobile operators, we have integrated the Microsoft Teams product,” explains Nicolas Breuer.

“At the same time, we have become a partner of Microsoft Benelux, offering real added value for our existing and future customers. Belcenter’s ultra-HD telephony is directly integrated in the Teams application!

Another great innovation is security. We are introducing a new product based on F-Secure technology. Data security and protection is the new black gold for companies, to ensure the continuity of their activities.”

A new portfolio, a new identity

A new product portfolio focused on connection, communication, collaboration and data security, as well as a new sales team and identity.

A strong identity for our 5 areas of expertise:

A clear, premium offering, at the right price, on an ultra-secure redundant network.

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