Business telephony
Business telephony looks radically different than the landlines of old, which is great news for your business. Our on-premises (local PBX) and cloud-based communications and telephony solutions bring your fixed and mobile devices together. You choose an on-premises system or cloud telephony. You can even connect your work phones to Microsoft Teams.
The avantages
Why use Belcenter?
No matter what technology or type of PBX you use, the important thing is to be able to communicate effectively and securely, regardless of the device. Belcenter has redesigned collaborative fixed telephony with products suited to all organisations: on-premises, cloud-based or with Teams.
We will help you cut the good old phone cord for a simpler, more flexible and more cost-effective business telephony solution. Do you know the difference between on-premises and cloud-based telephony or telephony via Teams? We explain everything in our free guide (in French).
Custom-made solutions
Our Voice solutions
SIP Trunk
Economical and flexible, connect your PBX environment, hosted in your company, to our international and high-definition voice network. The ideal solution for medium and large companies.
PBX in the Cloud
Your telephony is hosted in the Cloud. There’s no need for any PBX or Virtual Machines hosted in your enterprise any more. Service is available worldwide and as an OTT service. With its breathtaking functionalities, it’s the perfect solution for small companies.
Voice on Teams
Connect your Microsoft Teams environment to our international voice network, Add Inbound & Outbound calls feature and benefit from advanced telephony functionalities for your staff.
Enterprise telephony
Sip Trunk
SIP-Trunk is the ideal solution for connecting your existing IP communication environment with a reliable operator and an ultra-high definition network.
The SIP-Trunk solution gives you great flexibility, reliability that can withstand any test and ultra-HD quality. With our flexible and competitive offer, your staff will be able to make calls in UHD in Belgium and in Europe to all the fixed-line and mobile networks, all for a super-competitive price.
An Ultra-high Performing Network
Communication is vital for ensuring the continuity of your business. We attach great importance to the heart of our voice network. It is redundant at two locations in Belgium and 3 locations in Europe, each one different. The aim of this is to ensure a level of availability of over 99.999% during the year. Connecting to Belcenter means you will be connected to more than 500 direct routes to the networks of national and international operators. That way, we can guarantee that you’ll have the best quality of service.
That kind of quality can’t be taken lightly!
Choosing Belcenter means prioritizing flawless quality while natively supporting the G711 codec – without any compression – and the G722 codec for UHD quality towards multiple destinations around the world.
Portability of your numbers
It goes without saying that you must keep your existing numbers. It is with this in mind that we have entered into a number of partnerships with world-class operators, so that we can host, on our voice network, fixed-line Belgian numbers but also mobile ones, and international numbers – more than 50 countries are currently supported, and this enables us to allocate local numbers to you in every country in which you operate.
Comment pouvons-nous vous aider ?
Enterprise telephony
PBX in the Cloud
PBX in the cloud is the solution par excellence that combines functionalities, mobility, flexibility and peace of mind. It is also the perfect solution for remote working. Your business telephony follows you at your fixed-line workstation or on your mobile, anytime, anywhere, as if you were in the office in person!
This offer can be installed very quickly and easily, because all it requires is an Internet connection. The offer is available worldwide (Over The Top).
There’s no longer any need to invest in inflexible telephone switchboards: the intelligence of your business telephony lies in the cloud.
Local or international numbers
Be reachable, with local number in every country where you operate, so that you can be closer to your clients.
Connected Voice Message Service
A professional voice message service that can be consulted at your physical workstation or through your email account. Record your own voice messages yourself.
Routing of calls
Configure the routing of calls yourself via a user-friendly interface. selective and unlimited Routing to physical users, mobile workstations, interactive menus, and to connected voice messaging services.
Integrations
Over 200 integrations are possible with all the CRMs on the market and all the Microsoft365 business applications, Google Contacts, Odoo, etc.
Full mobility FMU
Mobile App enabling you to be reachable all the time – Fixed Mobile Unification – and carry your mobile number for full integration and a unique number.
Interactive menu
Manage your interactive menus yourself, connected to your professional calendars for connected management of your work schedules. Unlimited possibilities depending on hours/days, caller’s number and choice of user
And even more: Supervision of calls, APIs, Synchronization of contacts, Recording of calls, Free and unlimited calls between sites, Changes in real time, Double Calls, Conference Calls.
Flexibility
A fixed and fair price – As you pay per user, including all the functionalities, this solution is transparent and flexible depending on your wishes. No need to choose between countless options: everything’s included for a fixed-rate price! So you’re always guaranteed to be paying the right and fair price.
Comment pouvons-nous vous aider ?
Enterprise telephony
Voice on Teams
Integrate and connect your Microsoft Teams business environment to Belcenter’s communication network. When you use the Teams environment, you benefit from the integration with your colleagues and contacts, but you don’t have the dial-in/out functionality. In other words, the connection to the outside world.
Belcenter offers you full integration thanks to the Teams application or with physical devices such as telephones, webcams or other integrated systems for your meeting rooms.
To be able to offer this functionality and achieve a perfect integration, a Business Voice or Phone System licence is required, as well as a licence for SBC Hosted Voice.
These licences are invoiced per user and are completely flexible for your organisation. You choose which users have access to these advanced functionalities.
- The Business Voice or Phone System licence activates the advanced functionalities in the Microsoft environment.
- The SBC Hosted Voice licence provides redundant infrastructure on several data centres, so as to establish a secure connection between Microsoft and Belcenter’s network.
Once this integration is complete, we perform the routing of your telephone numbers to your Microsoft environment via the direct connectivity between our network and Microsoft.
Choosing integration with Belcenter’s network means ensuring you have local support, a guarantee that your outgoing calls will be routed correctly and direct management of your incoming traffic, while benefiting from the advanced functionalities of Teams.
Comment pouvons-nous vous aider ?
Interested by our solutions?
Testimonial
“Our company, Peruweld, specializes in the industrial manufacturing of tanks, silos and all kinds of industrial process apparatus. Our activity requires a permanent Internet connection in order to facilitate our communication with our clients, including the likes of Bayer, Total and BASF.
This prompted us to move our applications to the cloud. The criticality of our applications meant that we had to find an ultra-professional and high-performance access provider. That’s in 2007 why we chose to collaborate with Belcenter, who were offering very demanding SLA contracts. And we genuinely do not regret it. To give you an example, when there was a general incident throughout the local area a few years ago, technicians were on site within two hours to lay a temporary cable (purely for us) from the VDSL street-cabinet to our IT room.”
Peruweld
Custom-made solutions
Other solutions
Connectivity
With our unique expertise in the market standing us in good stead, Belcenter offers you a personalized and robust solution that will meet your needs in term of bandwidth, quality of service and support. Discover ultra-performing connectivity adapted to the needs of your activity.
Cloud
Our Cloud solutions, based on Microsoft 365, combine collaborative tools and a redundant storage space on several European datacentres, offering you not just all the tools your business needs, but also premium protection for your data.
Security
Benefit from our innovative and multi-layer security solutions, protecting both your company’s devices and your data, whether they are local, in the cloud or on your mobile devices.