Our values

For over 20 years, we have been conveying our most important values through our collaborations. And since no-one can describe us better than our customers, we asked them to say a few words about us.

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The Belcenter Guarantee

A reliable partner

According to a customer satisfaction survey

Critères

  • Technical Competence
  • Ultra-high performing network
  • SLA and Contractual commitment
  • Support & Call-outs during the day
  • Tailor-made solutions depending on your needs

Belcenter

  • Technical Competence
  • Ultra-high performing network
  • SLA and Contractual commitment
  • Support & Call-outs during the day
  • Tailor-made solutions depending on your needs

Competition

  • Technical Competence
  • Ultra-high performing network
  • SLA and Contractual commitment
  • Support & Call-outs during the day
  • Tailor-made solutions depending on your needs

The Belcenter Guarantee

A personalised offer

Trust

A relationship of trust is paramount in order to maintain a good collaboration in the long term.

Service quality

We do everything we can to offer our customers a different experience and an impeccable service quality.

Availability and Responsiveness

In the event of an incident, we guarantee that someone will be on site and your service repaired within 4 working hours (or 24/7, as per the offer), anywhere in Belgium. We are available around the clock for our customers.

Accessible and willing to listen

It is important for us to understand our customer, their activity and their needs. That’s why we make sure we’re accessible and ready to listen to our customers.

Who are we?

Our customers are at the heart of our concerns

Above all, we are a team of professionals who have been active in the world of Telecoms for many years, and who love what we do. We are fundamentally different from the traditional telecoms operators, in that we are providing a product and a service which are unique in Belgium. Try us once and you’ll be won over! In addition to giving you a product that will perfectly suit your needs, we give you a guarantee of satisfaction and of the competence of our teams. We speak “your” technical language and we understand the kinds of issues you face; we get to the heart of the matter and prescribe efficiency.

How can we help you?