Tailor-made telecom solutions for large enterprises

Ultra-high-performance connectivity, unified communications, advanced security, and dedicated support to meet the challenges of large organizations.

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Comparison

Why choose Belcenter for your enterprise instead of a traditional operator?

Large enterprises need reliability, control, and a strategic partner. Belcenter provides them with a high-performance proprietary network, clear contractual commitments (SLAs), and structured human support — where major operators impose standardized, inflexible solutions.

belcenter

Competition

Customer Support Local, based in Belgium – Avg. response in 42 seconds, no call center Outsourced or automated, often long wait times
Intervention Time (SLA) Under 4 hours guaranteed – Contractual commitment in case of incident Not guaranteed – Variable delays (often several hours)
Business Commitment Personalized offer for SMEs and large enterprises. All-in-one solution Standard offer, not flexible, no prior needs assessment
Network Quality Proprietary network, interconnected with 1,700+ clouds (Google, AWS...) Relies on third parties (often Proximus/VOO), less control
UCaaS Platform Exclusive, scalable solution – Voice, chat, AI, recording, monitoring Generic or non-existent UCaaS, limited integration
Customer Follow-up End-to-end personalized support – Satisfaction tracked after each project One-off support, little to no client feedback

Why choose Belcenter?

A tailor-made offer down to the smallest detail for large companies

Business telephony built for large enterprises — simple, reliable, and perfectly tailored to your needs.

100% B2B Approach

Belcenter is exclusively dedicated to businesses: no consumer offers, 100% professional expertise.

Simplified Billing

No more complexity: Internet, fixed, and mobile telephony are all combined into one clear, easy-to-read invoice.

One dedicated contact

From setup to support, someone who truly knows your business.

Total Transparency

No hidden fees, flexible packages, and a true service-first approach. You know exactly what you’re paying for.

Local Proximity

A local team, no outsourced call centers. Human, responsive, and expert support.

Solution

1. Networks and Internet

An exceptional internet connection, with true availability guarantees and three levels of redundancy. Dedicated fiber fully reserved for your business. VDSL as a bridge until fiber is available. We review and tailor connectivity with you.

3 levels of connectivity

VDSL or Fibre (GPON)
No shared fibre. Fibre modified so that it’s dedicated and network guarantees on our own network.

Dedicated intermediate fibre (FTTO)
Asymmetric but guaranteed speeds.

Symmetric dedicated fibre
Dedicated speeds of up to 10 Gbps up/down

3 levels of redundancy

STANDARD
Fibre monitored 24/7 by our dedicated business NOC. Uplink to our 2 data centres in Brussels. Direct connection to our European IP network.

STANDARD+
Two fibre cables via a single entry point per building. Redundancy via 2 regional POP, monitored 24/7 by our NOC. Uplink to our 2 data centres in Brussels. Direct connection to our European IP network.

GOLD
Two entry points per building. Redundancy via 2 regional POP, monitored 24/7 by our NOC. Uplink to our 2 data centres in Brussels. Direct connection to our European IP network. The Ultimate solution!

VDSL or Fiber (GPON)

No shared fiber.
Fiber adapted to be fully dedicated and guaranteed on our own network.

Intermediate Dedicated Fiber (FTTO)

Asymmetric speeds, but guaranteed bandwidth.

Symmetrical Dedicated Fiber

Dedicated speeds up to 10 Gbps up/down.

3 levels of redundancy

STANDARD

Fiber optic monitored 24/7 by our enterprise-dedicated NOC.

STANDARD+

Two fiber lines through a single building entry. Redundancy ensured via two regional POPs, monitored 24/7 by our NOC.

GOLD

Two separate building entries. Redundancy across two regional POPs, monitored 24/7 by our NOC. The Ultimate Solution.

Our Connectivity solution also includes:

Private Layer 2 Network

The Belcenter Innovation: We build a Layer 2 network with you, interconnecting your different sites across Belgium and Europe.

Top speed

Up to 10 Gbps symmetrical

100% uptime

2 redundant fiber lines running through completely separate paths. No need for VDSL or 4G backup anymore.

Static IP addresses

We provide your applications and network with a dedicated range of static IP addresses.

Solution

2. Outstanding SLA Guarantees

Real guarantees of availability and service. Immediate intervention and recovery. If not respected, Belcenter compensates you. A clear and transparent contract.

30 min.

Average response time

4 hours

Guaranteed service restoration within SLA

99.9%

Permanent availability”

42 sec.

Hotline response

Solution

3. Converged Business Communications

Our communication and telephony solutions, on-site or in the Cloud. A mobile offer with secure SIM cards to converge your fixed and mobile devices. Connect your business telephony to your business applications and Microsoft Teams.
  • Cloud Telephony (UCaaS)

    The scalable fixed business telephony solution for large enterprises.

    • Cloud-based central system
    • Smooth web management
    • Automated maintenance and updates
    • Fixed cost per user
    • Compatible with IP phones
    • Flow apps (Android, iOS, macOS, Windows)
    • Microsoft Teams integration
  • Mobile & Convergence

    A secure SIM card on the best mobile network. Make calls via your mobile or fixed line anywhere in the world. Save costs over Wi-Fi.

    • Proximus network with professional SIM cards
    • Unlimited calls & SMS in Belgium and across Europe
    • Fixed-mobile convergence via the Flow app
    • Advanced features: VoWiFi, VoLTE, visual voicemail
  • IP Telephony (SIP Trunk)

    Connect your on-site PBX with a reliable operator and an ultra high-definition network.

    • High-definition fixed telephony via VoIP
    • Compatible with your existing PBX systems
    • Fixed number portability
    • Premium voice infrastructure with global interconnections

Solution

4. Cloud & Collaboration Infrastructures

Belcenter has unparalleled expertise in the integration and support of Microsoft 365 and Azure solutions. We are the ideal partner for implementing collaboration solutions within your company.

Microsoft 365 E1

Microsoft 365 Business

  • Microsoft Teams
  • 1TB OneDrive for Business
  • Professional email inbox using your domain, with 50GB storage and automatic archiving

Microsoft 365 E3

Microsoft 365 Business

  • Unlimited automatic archiving
  • Microsoft Intune
  • Active Directory Premium Plan 1 for centralized profile management
  • Microsoft Defender

Microsoft 365 E5

Microsoft 365 Apps for Business

  • Word, Excel, PowerPoint, Outlook, Access, Publisher, and OneNote
  • Microsoft Teams
  • Unlimited OneDrive for Business
  • Professional email inbox with 100GB storage and unlimited automatic archiving
  • Microsoft Intune

Solution

5. Security and Cybersecurity

Mail protection

Innovative cloud-based protection that filters all your organization’s emails, ensuring only legitimate messages get through. Suspicious emails are quarantined for later review. This solution is independent of your mail server and also works seamlessly alongside Microsoft 365.

Standard Endpoint Protection

The Endpoint Protection Standard solution protects your IT infrastructure against malicious threats such as viruses, malware, and phishing. It is fully cloud-managed.

This solution allows you to manage the security policies of your entire IT environment, including verifying and applying updates for your applications and device drivers.

Premium Endpoint Protection

With Endpoint Protection Premium, you can protect your IT infrastructure against malicious threats such as viruses, malware, and phishing — as well as cryptolockers and ransomware.

They trust us

Our clients are our best ambassadors.

We have built lasting and solid relationships with companies that have trusted us for over 20 years. High standards, availability, and a commitment to quality — that’s how we approach our work at your side. Strong and enduring values.

Together we’ll take care of your business telecom package