Telecom offering for SMEs
As an SME, you not only need exceptional connectivity and communication and telephony tools that are perfectly integrated into your information system, but also real service guarantees with compensation. We offer a reliable internet connection, with real guarantees of availability and service. Shared or fully dedicated fibre for your business. VDSL while awaiting fibre.
Comparison
Why choose Belcenter for your SME over a traditional provider?
belcenter |
competition |
|
|---|---|---|
| Customer Support | Local, based in Belgium – Average response in 42 seconds, no call center | Outsourced or automated, often long wait times |
| Intervention Time (SLA) | Under 4 hours guaranteed – Contractual commitment in case of incident | Not guaranteed – Variable delays (often several hours) |
| Business Commitment | Tailor-made offer for SMEs and large enterprises. All-in-one solution | Standard offer, low flexibility, no prior needs assessment |
| Network Quality | Proprietary network, interconnected with 1,700+ clouds (Google, AWS...) | Depends on third parties (often Proximus/VOO), less control |
| UCaaS Platform | Exclusive, scalable solution – Voice, chat, AI, recording, monitoring | Generic or non-existent UCaaS, poor integration |
| Customer Support | Personalized end-to-end follow-up – Satisfaction tracked after every project | One-off support, little to no client feedback |
Solutions
Our tailor-made services for SMEs
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Connectivity & Fiber
96.9% of Belgian businesses use a broadband internet connection, but not all connectivity is created equal. Belcenter guarantees you ultra-fast speed and ultra-low latency on Ethernet circuits and dedicated or shared fibre optics. We develop our own extraordinary network to offer the bandwidth and quality of service your business really needs. You are our priority.
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Cloud Telephony (UCaaS)
Our cloud solution is based on the Microsoft365 and Azure offering. Perfect integration into your business infrastructure with collaborative and productivity tools and redundant cloud storage in several European data centres. On-premises and remote working: your company has all the tools and services your employees need for secure, top-rate productivity.
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Mobile & Convergence
All your business fixed and mobile calls. No limit. Wi-Fi and 4G calls. Priority data on the best mobile network in Belgium up to 100 GB per month. Fixed-mobile integration with Belcenter’s Cloud Phone Flow solution. Mobile telephony reinvented for business. New : Belcenter launches international eSIM to cut roaming costs.
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IP Telephony (SIP Trunk)
SIP Trunk is the ideal solution for connecting your existing IP telephony platform with a reliable operator and an ultra-high definition network. An economical and flexible solution.
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Security
Belcenter develops innovative multi-layered security solutions that protect not only your devices within your company but also your company’s valuable data, whether local, in the cloud or on your mobile devices. Which security solution suits your needs? We will assess it together.
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Cloud & Collaboration
Our cloud solution is based on the Microsoft365 and Azure offering. Perfect integration into your business infrastructure with collaborative and productivity tools and redundant cloud storage in several European data centres. On-premises and remote working: your company has all the tools and services your employees need for secure, top-rate productivity.
Our SLA Packs
Exceptional SLA Guarantees
Real guarantees of availability and service. Intervention and recovery within 4 hours. If not respected, Belcenter compensates you.
10h x 5 days
Monday – Friday
8 a.m. – 6 p.m.
12h x 6 days
Monday – Saturday
8 a.m. – 6 p.m.
24h x 7 days
The ultimate guarantee!
Day and Night.
They trust us
Our clients are our best ambassadors.
“Our company, JOST GROUP, a flagship company in the logistics and transport sector with its workforce of 3,000 employees, decided to take the initiative by conducting a full review of issues associated with Telecoms. To do this, we chose to put our trust in a new partner that was better...
Jost Group
